Zomoky Private Limited · Fastpro
Refund & Cancellation Policy
Last updated: 15 October 2026. This policy covers fees paid directly to Fastpro for SaaS services. It does not replace a merchant's policy for products sold through that merchant.
Subscription cancellation
Merchants may request cancellation through the dashboard where available or by emailing contact@fastpro.in. The effective date and any notice period are governed by the applicable subscription terms or written agreement.
Fastpro service fees
Fees for services already provided or usage already consumed are generally non-refundable unless the applicable agreement states otherwise or law requires a refund. Incorrect or duplicate charges will be reviewed and corrected where appropriate.
Failed or duplicate payments
If an amount is debited for a failed payment or a duplicate charge appears, contact the relevant payment provider and Fastpro as appropriate. Resolution times depend on the provider and banking process.
Merchant product orders
The merchant selling a product is ordinarily responsible for product returns, order cancellations, shipping and customer refunds. Customers should contact that merchant directly. Fastpro does not independently guarantee refunds for products sold by merchants.
How to request review
Email contact@fastpro.in with your business name, registered email, invoice or transaction reference, charge date and a description of the issue. Never include passwords, OTPs or full card details.
Processing
Once a refund is approved, the time for funds to appear depends on the payment provider and bank. Any remedy remains subject to the applicable agreement and law.
Contact
Zomoky Private Limited • contact@fastpro.in
Need help?
Contact contact@fastpro.in.